FAQ

All your top questions answered in one place

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  1. Is the 3rd October 2021 still going ahead? Yes, the plans are finalised and the event is due to go ahead on the 3rd October 2021.

  2. What happens if restrictions change? Mass participation sporting events are now taking place. If restrictions do change, firstly we would consult with key stakeholders to review whether the event can still go ahead using our Covid-19 safe plans. This would be the preferred option which would mean changes such as, wave starts rather than a mass start.

  3. Am I registered? If you registered for the 7th March 2021 your ticket was automatically deferred to the 3rd October 2021. You can see if you have a ticket by checking your email inbox or alternatively logging into your account on Realbuzz registrations. https://hub.realbuzzregistrations.com/login/?next=/

  4. I am injured, what can I do? TicketPlan booking protection is included with your booking. This covers participants for specified events. Please complete the refund application form on their website and provide the supporting information. Note there is a FAQ document and medical form to complete. https://www.ticketplangroup.com/refund-application-form

  5. Please can I defer to next year? Race numbers were finalised on 30/08/2021, we are now unable to accept deferrals. If you wish to transfer from the half to the 5K we can facilitate this until Sunday 5th September. Please email office@chelmsfordhalfmarathon.co.uk

  6. Can I cancel my place for a refund? You are unable to cancel your place for a refund.

  7. Can I pass or sell on my place to another runner? No, entry is unique to you for H&S and insurance reasons. Participants will be disqualified and timing removed if they are found to have passed on their race number.

  8. Are the Half Marathons on 3rd October and 17th October linked? No, they are completely different events. Chelmsford Half Marathon (CM Half) is a major event on roads through Chelmsford on the 3rd October. Whereas, the event on the 17th is not connected to this event and is an accessory event to a charity Marathon in Central Park. If you have inadvertently entered the park based event on the 17th October please get in touch with our team who will be pleased to assist with a transfer to this event on 3 October 2021: office@chelmsfordhalfmarathon.co.uk 

  9. Can I still enter the 2021 race? Places are still available for the 5k distance. The Half Marathon has sold out, however from time-to-time places become available and we recommend you join our waitlist for ticket updates

  10. When will I receive my race number and timing chip? You will receive your race number and timing chip one week before race day. 

  11. What if I do not receive my race number and timing chip? From time-to-time chips get lost in the post, if this occurs, please visit the Lord Ashcroft Building (Anglia Ruskin University, Chelmsford) between 07:00-08:30 on the morning of the race.  Please bring your confirmation email with you. Please note this facility is only available on race day. 

  12. I have recently moved address; how can I change my details? Please login to RealBuzz, the registration platform to change your address: https://hub.realbuzzregistrations.com/login/?next=/

  13. What time is the race? The Half Marathon starts at 09:00 and the 5k starts at 09:15 – Due to the volume of people participating in the event (2,500) we expect there to be large volumes of event traffic on the roads and queues for the toilets shortly before the race starts. Please arrive in plenty of time.

  14. How can I change my predicted finish time? For the 2021 race, there is no need to update us on your predicted finish time as we have built in additional capacity to the holding areas to accommodate changes. Please line up on market road next to your predicted finish time marker board. 

  15. Will there be Pacers at the event? Pacers will not feature at the 2021 event due to the potential length of exposure with other runners. This guidance was issued by RunBritain earlier in the year to mitigate against Covid transmission and we think it is sensible to conform with this guidance for now.

  16. Where is the Start/Finish location? The start is on Market Road, Chelmsford and the finish is at Anglia Ruskin University, outside the Student Union Building. Please note Market Road will be closed on the morning of the event and there is no parking at Anglia Ruskin University.

  17. When will I receive final race detail? Final race details are available here.

  18. How many water stations will there be? There will be four water stations in total for the Half Marathon at approximately mile 4, 8, 11 and Finish.  Water is provided at the Finish Line for the 5k. To minimise touch points (COVID) participants are encouraged to bring their own water around the course. This may be in the form of a water bottle or hydration backpack.

  19. What food will be provided? In the interest of COVID safety and to minimise touch points no food will be provided on the course.  Participants are encouraged to bring their own food and energy gels around the course. Running belts can be useful for storing energy gels.

  20. Where can I park? Chelmsford City Centre offers a wide range of car parks. There is no parking or drop off/collections facility at Anglia Ruskin University. Therefore, it is strongly recommended that you plan your parking in advance of race day. A list of car parks can be found at https://www.chelmsford.gov.uk/parking-and-travel/find-a-car-park/

  21. Where is the drop off point? As the event is based in the city centre there are lots of drop off opportunities as you approach. We recommend you arrive at least one hour before the race start to avoid road closures and event traffic.

  22. Can I track my friend/family on a map around the course? Yes, a link to the tracking map will be shared on the app and on the homepage on the morning of the race. Details of how to download the event app will be shared 1 week before the race.

  23. Where can I find the route map? The route map can be found on https://www.cmhalf.com

  24. Can I start the race late? All participants must start at the allocated time of the race. This is to ensure the roads are opened back up on time, minimising disruption locally. The Half Marathon starts at 09:00 and the 5k starts at 09:15.

  25. When is the 2022 event? 6 March 2022.

  26. Have tickets already been released for the 2022 event? 2022 tickets are being released early to the waitlist as the event takes place in 6 months’ time. Entry into next year’s event is guaranteed until 31 October 2021 for all participants taking part in this year’s event, therefore there is no need to enter before taking part this year.

  27. My friend/colleague wants to buy a ticket to the 2022 event, where can I buy them? Tickets are released in batches to the waitlist on a first come first serve basis. The cheapest time to buy a ticket is on first release, the most expensive time to purchase a ticket is on final release. Please direct them to https://www.cmhalf.com where they can sign up to the waitlist.